SmartServe Ontario Practice Exam 2025 - Free SmartServe Practice Questions and Study Guide

Authorized stores must ensure that all staff are fully aware of alcohol sale policies to comply with regulations. This knowledge is crucial because employees are the frontline in enforcing these policies and ensuring that alcohol is sold responsibly and legally. When all staff are educated on the specific regulations regarding the sale of alcohol, such as age restrictions and identification checks, they create a safer environment for both customers and the community.

While employee training is important, simply providing training isn't sufficient on its own; it must be coupled with a comprehensive understanding of the policies. This comprehensive awareness enables staff to handle situations appropriately, such as refusing sales to underage individuals or those who appear intoxicated. The other options, such as limiting exchanges or restricting specific brands, do not address the broad requirement of ensuring all employees are well-informed and equipped to enforce these regulations effectively.