SmartServe Ontario Practice Exam 2026 - Free SmartServe Practice Questions and Study Guide

Intoxication is indeed a valid reason for refusing service at an establishment. When a customer is visibly intoxicated, serving them further alcohol can lead to a variety of potential issues, including health risks and the possibility of disturbances within the establishment. Additionally, serving intoxicated individuals can also expose the establishment to legal liability under liquor laws, which are designed to maintain safety and responsible alcohol service.

Refusing service to an intoxicated individual is not only a responsible choice for the safety of all patrons but also aligns with legal obligations that establishments must adhere to in order to promote a safe environment. Therefore, the correct understanding of this situation reinforces the importance of responsible service practices within licensed establishments.